Story: Tim Dzamboe, Ho
THE Ho Municipal Hospital has launched a five-year strategic plan dubbed: "Rising Internal Strength" during which the hospital will be transformed to provide better service delivery through best practices in all units of the hospital.
The plan is the outcome of collaboration between the Change Management Unit of the Ho Polytechnic and the hospital, in a response to dwindling government funding, deteriorating physical infrastructure, lack of adequate internally generated funds and the poor work attitude of some staff.
To this end, the Municipal Director of Health, Dr John Eleeza, has inaugurated six committees to serve as focal points for the implementation of various action plans within the master plan.
These are the quality assurance team, drugs and therapeutic, research and scientific, in-service training, disciplinary and recreational committees.
In a keynote address, the Volta Regional Director of Health Services, Dr Andrew Arde-Acquah, said the management of health care services in the country had become a complex and challenging issue, which needed careful planning in order to cope effectively with challenges.
He said the vision indicated in the strategic plan was laudable.
Mr Arde-Acquah, therefore, charged all stakeholders to rededicate themselves to the performance of their duties and added that they must create an organisational culture that was congenial and promoted effectiveness.
Dr Arde-Acquah asked the staff to improve upon customer care and provide quality healthcare services to their clients in order to attract and retain them.
He said they should demonstrate attitudinal change that would reverse the negative perception of the public that services rendered in the hospital were not good enough.
The regional director asked health workers to reciprocate the government's gesture of improving working conditions of health staff by working hard to achieve the vision of the Ghana Health Service.
In a welcoming address, the acting Medical Superintendent of the hospital, Dr Kofi Gafatsi Normanyo, promised that the hospital would become one of the best.
He said the facility would radiate a lot of love, compassion, wisdom and knowledge that would be beneficial to everyone.
Dr Normanyo said it was the wish of the hospital to collaborate with the Ho Polytechnic in future to train nurses in addition to the training of brilliant accountants, who had overcrowded the job market.
He underscored the need for overhauling manpower training in the country to meet current market demands of human resource.
Launching the plan, the Deputy Director of Administration of the Ghana Health Service, Mr Yaw Mpianim Brobbey, urged the hospital staff to rally themselves into a strong force to ensure that the plan was effectively executed.
He said they should rise up to changing demands of the time, especially since more people were now demanding their rights to health.
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